CareUEyes privacy policy

This Privacy Policy explains how CareUEyes handles information when you use the CareUEyes website, desktop applications, and related services.

What information do we collect?

Information you provide. If you contact us, request support, make a purchase, or use license-related services, we may receive information that you provide, such as your email address, order or license information, and the content of your message.

License and device information. CareUEyes may process limited license and device information necessary to activate, validate, and manage licenses and to prevent unauthorized use.

Anonymous technical information. CareUEyes may collect anonymous or de-identified technical information to help maintain and improve the Software. This may include basic information about the Software and operating system, error information, and crash reports.

CareUEyes does not intentionally collect the contents of your documents, websites, emails, or other applications.

Website information. Our website may collect standard technical and usage information through cookies or analytics technologies, such as browser information, pages visited, and general website interaction data.

How do we use your information?

We use information only as reasonably necessary to provide, activate, maintain and support CareUEyes; manage licenses and prevent unauthorized use; respond to support requests; diagnose errors and improve software reliability and compatibility; process purchases and related requests; understand and improve our website and services; and comply with applicable legal obligations.

Third Party Disclosure

We may use trusted service providers to help operate our website and services, process payments, deliver email, provide analytics, manage infrastructure, or process technical diagnostics. These providers process information only as necessary to provide their services to us.

We do not sell personal information and do not use technical diagnostic information for advertising purposes.

Do we use 'cookies'?

Yes. Our website may use cookies and similar technologies to provide website functionality, remember preferences, and understand website traffic and usage. You can control cookies through your browser settings and any consent controls made available on our website.

How do we protect and retain information?

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining licenses and purchase records, providing support, diagnosing technical problems, preventing abuse, and complying with legal obligations.

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.

Your choices and rights

Depending on applicable law, you may have rights regarding personal information associated with you, including rights to request access, correction, or deletion. You may contact us to make a request or ask a privacy-related question.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will be published on this page.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us at [email protected].

Contact us

Email: [email protected]